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Online orders during Covid-19 NZ Level 4 Lockdown

In order to stop the spread of Covid-19 New Zealand is now in lockdown with non-essential businesses closed. We are unable to deliver online purchases to our retail customers during this period. We anticipate being able to resume shipping on 25 August.

Our shop will remain open, however any orders received during the lockdown period will be shipped out when we have been given the go ahead to do so.  We apologise for any inconvenience and we look forward to being able to service you again soon. As the situation changes, and timelines may too, we will keep you updated as soon as we are able.

Our customer service will continue as usual, so please do not hesitate to email us at anytime.

For our Advice & Tips on COVID-19 Lockdown Canine Care with expert opinion from our leading Vet Ambassador, click here.

Please stay safe, look after each other and love your dog.


The smith&burton team